There are different states for your order depending on the stage it is in. Below is a list of states that you will see when you check the status of your order.

  • Payment Accepted: We have received payment for your order and it has been created.
  • Preparation in progress: Your order is in the packing stage.
  • Delivery in progress: Your order has been picked up by the courier. Please note that your order cannot be changed at this stage.
  • Delivered: Your order has been delivered correctly.
  • Refunded: Your order has been refunded.