Payment methods
The customer may make payment by credit or debit card Visa, Mastercard, Visa Electron and/or other similar cards through the online payment system of credit cards, PayPal or by bank transfer. Raphael s.r.l. makes use of the maximum security measures commercially available in the sector. In addition, the payment procedure takes place on a secure server that uses the SSL (Secure Socket Layer) protocol. For online orders on our Site we accept both credit card and prepaid card payments (for example, PostePay) without any additional charge on the cost of the product and shipping. It is understood that the Customer must be the holder of a valid credit card when ordering Products purchased online and that the name on the credit card must be the same indicated on the billing data. In the absence of such conditions it will not be possible to proceed with the Order. At the time of the online purchase, at the same time as the Order Confirmation, the bank of reference will only commit the amount relating to the Order from the present availability of your credit card. The amount will be charged immediately when you send the payment via the online platform. At no time during the purchase procedure is Raphael s.r.l. able to know the information relating to your credit card (for example, your credit card number or expiry date), transmitted via an encrypted protocol protected connection directly to the Site of the party handling the electronic payment (bank or Paypal). No Seller's computer files will store such data.
Paypal
If you have a Paypal account, Raphael s.r.l. gives you the possibility to make payments using directly the email and password with which you registered on www.paypal.com.
Bank transfer
You can pay for your Order quickly and securely using your home banking through the payment platform. The amount will be debited directly from your bank account and the shipment will take place after your account has been credited. Payment for the Order must be made when it is sent to Raphael s.r.l. with the possibility that it will be automatically cancelled by the seller if the credit is not made within 7 (seven) days. You can find the payment receipt, or the invoice if subject to VAT, on the Site in the "Your Orders" section. Shipments and delivery methods Each shipment contains: the products ordered; any accompanying documentation required according to the country of shipment; any information and marketing material; any gadgets.
Credit Card (SETEFI)
At no time during the purchase procedure is Raphael s.r.l. able to know your credit card information (e.g. credit card number or expiration date), transmitted via an encrypted protocol protected connection directly to the Site of the party handling the electronic payment. No Seller's computer files will store such data. The current external service for Credit Card payments used on the Site is: SETEFI: please refer to the official site https://www.intesasanpaolo.com/it/business/prodotti/prodotti-per-imprese-gestione-incassi-e-pagamenti/pos/pos-virtuale-monetaweb.html for all further details on the service.